Privacy

About our Privacy Policy

Electric Vehicle Parts B.V. cares about your privacy. We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Electric Vehicle Parts. The starting date for the validity of these conditions is June 15, 2020, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions on our privacy ploiicy, please contact us:

Electric Vehicle Parts
Contactpersoon: Mark van der Have
Kroostweg 38 3704 ED Nederland
T+31 (0) 6 28 536 110 E Mark@ElectricVehicleParts.nl

About data processing

Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.

Web store software

Our webshop was developed with software from WooCommerce, we chose Pompoenwebdesign.nl for our web hosting. Personal data that you make available to us for the benefit of our services will be shared with this party. Pompoenwebdesign.nl has access to your data to provide us (technical) support, they will never use your data for any other purpose. We purchase web hosting services from Pompoenwebdesign.nl. This party processes personal data on our behalf and does not use your data for its own purposes.

Web hosting / Email

We purchase web hosting services from Pompoenwebdesign.nl. This party processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Pompoenwebdesign.nl has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Pompoenwebdesign.nl is obliged to observe secrecy on the basis of the agreement. Pompoenwebdesign.nl is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Backups are made regularly to prevent data loss.

Hostnet.nl / MailChimp

For our regular business e-mail traffic we use the services of Hostnet.nl and MailChimp. These parties have taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. They do not have access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors

Mollie

We use the Mollie platform to handle (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data for longer than allowed by the legal terms.

Reviews / Reviews (None)

At the time of drafting this Privacy Policy, there is no agreement with any party regarding the assessment of our service.

Shipping and logistics

PostNL

When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL, DHL, UPS DPD and others to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with these logistics providers. These companies use this information only for the purpose of executing the agreement. In the event that these companies use subcontractors, they are allowed to make your details available to these parties.

Other shipping / transport companies

If we make the choice to use a party other than the above mentioned parties to send your order, we will share the same information with the other party as mentioned above. In the event that this other party engages subcontractors, your shipping details will also be shared with this party. (Multiple listed) In the event that this other party engages subcontractors, your shipping details will also be shared with this party.

External sales channels

Marktplaats.nl and eBay.nl

We sell (part of) our articles via the platforms of Marktplaats.nl and eBay.nl. If you place an order via this platform, they will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Billing and accounting

Woocommerce

The invoices you receive are automatically generated from the online store software Woocommerce used by us. See above mentioned in: Webshop software.

Payment on the website will be made via Mollie, see previously mentioned in: Payment Processing.

There is no personal data shared with our accountant or visible in our end accounts.

Purpose of the data processing

General purpose of the processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time – other than at your request – we will ask you for explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Participation in tax and criminal investigations

In some cases, Electric Vehicle Parts B.V. will be obliged to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to delete historical information. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable one term is running. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request to delete historical data we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

Right of inspection

You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data at the e-mail address known to us, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed at the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you remove the restriction.

Right to transferability

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this, be carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right to object and other rights

In such cases you have the right to object to the processing of your personal data by or on behalf of Electric Vehicle Parts. If you object, we will immediately cease data processing pending the processing of your objection. If your objection is well-founded, we will provide you with copies and / or copies of data that we process or have processed and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to this data under applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other datasets and in this way follow your movements on the internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.

Cookies from third parties

In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data regarding you, we will inform you by e-mail.